Payment Support
Payment currency
Please note all orders are processed in Indian Rupees (INR), using the latest exchange rates.
Accepted Payment Methods
Visa, MasterCard, American Express, Delta, Visa Electron, PayPal, Apple Pay.
Please note: We do not accept cash on delivery.
Account Support
Creating an Account
You may choose to create a Harvest Season account when completing your purchase. An account allows faster checkout, saves your preferred addresses and wishlist, and gives easy access to your order history and return requests.
Guest Checkout
You can complete your purchase as a guest without creating an account. You will still receive all order and shipping confirmations by email.
Managing Your Details
Once signed in, you can update your personal information, saved addresses, and payment preferences under Account.
Order History
View past purchases, track deliveries, and request returns directly within your account.
Password Problems
If you forget your password, click “Forgot your password?” on the Sign In page and enter your email address. You will receive an email with instructions to securely reset it. For any other account problems, please reach out to our Conciergerie.
Legal
Data Protection
We keep your personal data private and confidential, sharing it only with your consent or when legally required. For full details, please review our Privacy Policy.
If You Suspect Fraud
:Fraudulent transactions on our website are highly unlikely due to strict security measures. However, if you believe a fraudulent charge has occurred:
- Contact your bank or card provider immediately so they can protect your card and issue reimbursement.
- Notify us at care(at)harvestseason.store. We will work closely with your card provider to minimise further inconvenience.
Legal informations
Merchant Legal entity name: SERAI STUDIO LLP
Registered Address: 423, New Alipore, Block-G, New Alipore Kolkata Kolkata West Bengal India 700053
Telephone No: (+91) 90736 33846
E-Mail ID: care (at) harvestseason.store